Case Study: Enabling Cross-Functional Collaboration

A Fortune 10 global leader in healthcare solutions wanted to cultivate leadership skills across their organization in a scalable and cost-effective way. They saw the need for a program that could be offered year-round for individuals with ways to foster engagement and connection. 

• They sought a cross-functional approach to concurrently develop their employees’ understanding of different areas across the business beyond their daily scope of work. 

• This program included a wide range of employees, including VPs, senior directors, directors, senior managers, and managers.

• Other key considerations included making it easy to integrate into employees’ daily routines and to implement by HR. 

Intrigued by the cohort model and the promise of microlearning, the company decided to pilot New Lens. The app's microlearning approach meant that employees could seamlessly integrate lessons into their daily routines. This particularly appealed to leadership, as it allowed for continuous learning without disrupting work schedules.

Moreover, the cross-functional group approach meant that employees weren't just learning about leadership; they were also gaining a holistic understanding of the organization. This dual benefit was a significant draw because employees were exposed to people and elements of the business they would not otherwise engage with.

The Results: A More Robust Leadership Pipeline

The pilot program was a resounding success. Participants felt more adept and ready to shoulder their roles as they became more self-aware and intentional. Participants not only individually improved their leadership effectiveness – they also left with a powerful peer network that will continue to provide a safe place to have candid conversations about challenges. HR’s feedback about the ease of administering the program was glowing: 

With New Lens, the company has not only fostered readiness but also a powerful network of support that employees can access for years to come. The platform stands as a testament to how businesses can effectively invest in their employees' leadership skills, preparing them for future challenges and roles.