Letters from the editor

4 Questions to Take You Into 2022

Annually on this blog, I share a series of questions that can have a profound effect on how you move forward into the new year. Consistently, I hear from both my coaching clients and my readers that this simple exercise yields big insights with just a brief time investment. Whether you answer these questions each year with me, or if this is your first time reading them, I hope that they’ll create “aha” moments and positive momentum as we head into 2022. All you need are a few distraction-free minutes (as little as 10 should do the job) and a pen and paper. (Yes, you can use your computer if you want, but you'll get the most out of this exercise if you write your answers out by hand.)

2022 Happy New Year

Image by Alexandra_Koch from Pixabay

1. What Did You Learn About Your Leadership in 2021?

If there’s one thing we can say about the past couple of years, it’s that they’ve put us to the test. What have you observed about yourself amid the challenges of 2021?

2. What Did You Learn from Other Leaders?

You can learn a lot about the kind of leader you want to be — and the kind you don’t want to be — from the other leaders around you.

3. What Do You Want to Take Forward Into 2022?

Want to know a surprisingly common mistake that many high-performing leaders make? They don’t pause often enough to notice the results they’re creating and how they create those results. When you understand how you accomplish what you do, you can put your own personal best practices into play more deliberately — and help others leverage them. What were your wins in 2021? How did you make them happen? And how can you use those same strategies to achieve your 2022 goals?

4. What Do You Want to Leave Behind?

The end of the year is a good time to think about any setbacks, mistakes, conflicts or big changes that you find yourself dwelling on. Sometimes we can stay stuck in frustration even as we push ourselves to move forward and be more resilient. But resilience doesn’t mean simply powering through. Instead, it requires delving into our thoughts and feelings and taking a look at successes and failures – so we can learn from them and make different choices. My article “Why Can’t I Get Over This?” has some strategies you can use to get past any stumbling blocks you want to leave in 2021.

Planning for Next Year?

As the year winds down, arm yourself and your team with easy-to-use, high impact tools. If you haven’t already, check out the New Lens® app to start getting results immediately without breaking the budget.

This is my last blog article of 2021, and I want to thank all of you for reading this year. I’ll be back in the new year with more resources to help you accomplish what’s important to you.

Leadership Advice on the Go

This time of year, you might be spending more time traveling, whether for errands around town or holiday visits across the country. As you do, I wanted to share some of my interviews and presentations on leadership that you can take along with you. Just follow the links to listen.

Playlist on phone

Image by Markus Winkler from Pixabay

‘Beyond Barriers’

I recently joined Monica Marquez on the “Beyond Barriers” podcast. We discussed how to gain clarity on your career path and make decisions with confidence in the midst of uncertainty, risk-taking strategies, codifying your unique value proposition, and promoting your value without bragging. 

‘Be a Wave Maker’

2020 was epic with lessons of a lifetime from my unexpected battle with cancer (I won), navigating through a pandemic and running a business. Don’t underestimate the power of one step at a time or any of the simple but powerful resilience strategies I mention here. They will lead you to big results. I talk more about "Building a Change Mindset" with Patti Johnson on the "Be a Wave Maker: Conversations on Change" podcast.  

‘The STaR Coach Show’

With tight schedules and budgets, how can you get the coaching that you need or provide coaching to your team? Our New Lens app gives you access to what has helped over 75% of our clients get promoted. Learn about it in this episode of “The STaR Coach Show podcast with Meg Rentschler.

TWU Commencement Speech

In May 2019, I gave the commencement speech for the College of Business at Texas Woman's University. As a big fan of TWU and an inaugural advisory council member of its Institute for Women's Leadership, this opportunity meant a lot to me. Listen for a powerful, timeless message about how to achieve your goals in tough circumstances. I hope will give you a little inspiration and remind you of what is possible.

More Leadership Development Resources

Ready to hear more? My WOW! Program℠ is for high-performing women who want to elevate their careers and leadership skills, in a way that works for them. It contains six audio modules designed to take you from gaining insight to taking action. And you can access the information when, where, and as often as you like.

Tap Into the Power of Gratitude

With packed schedules at work and at home, it’s easy to lose sight of the whole point of this season of gratitude. Thinking about the things you are thankful for might even feel like just one more thing you’re supposed to do — not that you want to do.

White pumpkin flower display

Image by hudsoncrafted from Pixabay

However, expressing gratitude and appreciation has some pretty powerful benefits, both for others and ourselves:

  • Feeling stressed? Even just thinking about the people you are grateful for can help.

  • Gratitude can short-circuit negative emotions like envy, resentment and regret. 

  • Positive psychology researcher Martin Seligman found that when people shared letters of gratitude with someone they had never properly thanked for their kindness, they immediately became happier — and stayed happier for the next month!

Whether your year so far has been awesome, so-so or difficult, think about who has helped you get through it all. Who are the people who brought that positive energy and helped you be more resilient? And who supported you through the toughest moments?

Your list might include the boss who always thinks about opportunities for you even when they have a lot on their plate. Or you may feel grateful for team members who have really stepped up this year or peers who have helped you juggle work and life. And then there are the family members and friends who have cheered you on toward your goals or shared wisdom and advice. You can even feel grateful for the people who push your buttons – like a micromanaging boss or a gossipy colleague. After all, these people are showing you a lot about who you don’t want to be and surfacing your core values.

In my own life, I am grateful this year for: 

  • My amazing team who constantly backs me up, especially when I went through my cancer treatment. 

  • The executives that I coach who had the courage to show vulnerability as we partnered to navigate through major challenges in the current environment.  

  • The opportunity to partner with other executives in the community to lift others up, raise money for those in need, and drive social change. It reminds me how much difference a single person or idea can make.

How about you? Who is on your personal gratitude list as Thanksgiving gets closer? And how will you express your appreciation?

How to Overcome Negative Feelings

Even as we're starting to see the light at the end of the tunnel of the coronavirus pandemic, we're also experiencing stress and exhaustion after more than a year of disruption. Many of us are still not feeling quite like ourselves — and with good reason.

So, I thought it was a good time to revisit the core ideas of positivity. These principles have made a big difference for both me and my clients over the years. And they can be an important part of our toolkits for dealing with stress and restoring and replenishing ourselves as these challenging times continue.

Think plus positive image

Image by ShonEjai from Pixabay

Negative Emotions Are Big, But Brief

Positive and negative emotions both play important roles in our lives. Because negative emotions help us deal with threats, we're wired to pay a lot of attention to them, according to Dr. Barbara Frederickson, a researcher on the science of emotions. (Be sure to check out her books Positivity and Love 2.0). However, over time, negative emotions may create “lingering lenses" — for example, the tendency to see danger in every situation. It's helpful to remember that emotions, by nature, are brief. If you're having negative emotions right now, it may not feel like they'll ever pass. But they will. Also remind yourself that a negative emotion might feel "big" not because of its actual magnitude, but rather because that's just how our brains work.

Positivity Is Good Medicine

It's not just important to manage our negative emotions right now. We also need to cultivate positive emotions. Positivity has very real effects on our physical and emotional well-being and is tightly linked to how long we live and how healthy we are. Research shows a direct correlation between positive emotions and heart health, immune health and resilience. Positive emotions can even increase your sense of purpose. If this is a time of transition for you, positive emotions can help you find your new path.

3 Steps to More Positivity

Using the power of positivity to tackle your pandemic fatigue doesn't mean telling yourself to "just think positive" or constantly reading positivity quotes or memes on social media. To become more positive, you need intentional strategies. It isn't about suppressing negative feelings.

As an example, let's say that you want to start working out regularly again after letting your fitness habits slide during the pandemic. Based on Dr. Frederickson’s teachings, you could use this simple reflection to get started:

  1. Notice how often you actually think about the activity – in this case, exercising. Once or multiple times a day? Weekly? Never? 

  2. Identify what percentage of your thoughts about the activity is positive and what percentage is negative. 

  3. Finally, think about how positive your experience is while you are engaging in the activity.

In other words, tweak the experience so that it becomes more enjoyable, rather than just focusing on the accomplishment. When I used to go to spinning classes regularly with friends, I loved it — even when I was too tired to do it. I enjoyed catching up with my friends, listening to the upbeat music and picking a person in the class to secretly “compete” with. If I had been focused only on the outcome (getting through the one-hour class) I wouldn’t have enjoyed it nearly as much. 

Reprogram Your Negative Thoughts

Once you have greater awareness about your thoughts about an activity, you can actually “program” your spontaneous thoughts to be more positive. Frederickson suggests using an “if (this), then (that)” approach. Continuing with our example of exercise, here’s what it would look like in practice:

  • If I am too tired to exercise after work, then I will remind myself how good I will feel once I start exercising.

  • If it is a nice day outside, then I will go for a walk in my favorite park or trail.

These quick strategies will help you develop effective ways to counteract some of the challenges and negative thoughts you may be facing lately. I have been trying them myself and am surprised at how quickly they start to work. How can you put positivity into action in your own life this week? For more self-care strategies like the ones in this article, pick up a copy of "Staying in the Driver's Seat," part of my Leadership EDGE℠ series.

Women Leaders Shine at Two Events

As a board member for Texas Women’s Foundation, I’m passionate about the organization’s mission to make Texas a better place for women and girls. These past few weeks, it’s been especially exciting to be part of the foundation, thanks to two events that addressed some of the major challenges of our times.

Leadership Forum & Awards

On April 29, TWF presented its Leadership Forum & Awards Celebration to celebrate the impact of women leaders across Texas.

The keynote speaker was Adriana Gascoigne, the founder and CEO of Girls in Tech, a nonprofit organization that empowers, educates and engages women in the tech industry.

Gascoigne talked about how we've lost 50 years in gains for women during the pandemic. The time to invest in women is now. She also shared research from her organization about the tech industry. Findings include a high rate of burnout among women with male bosses.

Gascoigne left her audience with this advice:

  • Every failure is an opportunity to learn and build resilience. Fail fast and be open to change.

  • Keep your voice. Find your passion and purpose and stick with them.

Congratulations to co-chairs Hattie Hill and Jana Etheridge for this meaningful and valuable event. I also want to extend warm congratulations to the award honorees: Trisha Cunningham, Jin-Ya Huang, Rani Puranik, Judy Treviño, Cheryl Polote Williamson, Diana Mao and Kim Roxie.

Orchid Giving Circle POWER Leadership Forum

Orchid Giving Circle at Texas Women’s Foundation is an Asian sisterhood that provides grants and fosters philanthropy primarily within and for the North Texas Asian community. On May 7, the Circle hosted the POWER Leadership Forum. I was honored to be on the planning committee for this event and to serve as one of the conversation leaders. Sponsors also receive access to my New Lens® app. I’m excited to share that we had almost 600 attendees and 100% of the funds will go to nonprofit organizations.

One key component of the forum was the Fireside Chat with Anne Chow, CEO of AT&T Business. Anne addressed the recent rise in bias against Asian Americans. A few of her key points:

  • Asian Americans are often talked about as the “model minority” (successful, overachievers). Remember to lean on the power of your core cultural values — to serve, achieve and perform.

  • We have to take care of ourselves. Have people in your life with who you can talk to truthfully. Let it out.

  • We all own a part of helping each other be better.  We all have biases. Start with yourself by understanding and reframing your own biases.

Anne also talked about how to manage your energy in challenging times:

  • It’s not about achieving work/life balance. Balance is bogus — you have one life to live; not separate personal and professional lives.  In your time-pressed life, focus on the quality of time you spend with others, not the quantity.  Optimize your life to the success measures that you define.

  • We all face choice points about where to put our time and energy. When you are making a choice, think about whether it is a “no do-over” moment  — one when you or the other person would always remember that you weren’t there. 

  • No one needs to know what your “no do-over” moments are or should tell you what they should be.  You can frame it as an “immovable commitment.”

  • Science shows that we are not truly happy unless we are helping others. Pick your head up, get involved in your community, and lift others up.

I also appreciated the takeaways from other panelists:

  • Be intentional with your time. Manage your moments.

  • Ask for what you need; wish out loud.

  • Do not just focus on tasks; take time to consistently invest in relationships.

  • Learn from your mistakes and quickly move forward.

  • Strategically use your energy.

  • Your voice matters, especially during this challenging time for the Asian community.

  • Volunteering in the community is a way to grow your skills in a safe environment and build your network of influence.

I hope that you’ll consider joining in Texas Women’s Foundation’s work to drive change for women. To learn more about donating or volunteering, visit the Get Involved page on the organization’s website.

10 Ways to Use Your Body to Change Your Mind

Person talking into computer outside

As high performers, we're used to thinking of solutions for challenges. But sometimes all that thinking just doesn't work. Trying to think your way out of feeling stressed, frustrated or stuck often ends up making things worse. In the same way, it's hard to think yourself into feeling energetic, confident or calm.

Instead, there's another approach that can be a lot more effective — and a lot more fun. I'm a big believer in using your body to change your mind. More and more research shows us the power of the mind-body connection. Because of this connection, some activities that might not feel productive can actually help you be at your best.

So the next time you find yourself thinking about how to solve or fix something (especially if that "something" is your own mood or mindset), turn your brain off for a while and try one of these ideas instead. 

1. Get Moving

Exercise doesn't just enhance your physical fitness. It also gets your brain in shape. Studies have found a pretty amazing list of mental benefits from exercise. To name just a few, a good workout helps your brain produce feel-good endorphins, improves your stress response, boosts your confidence and reduces anxiety. The next time you feel stressed or stumped, step away from your desk for a walk. Even a quick break for some physical activity can lift your mood and clear mental blocks.

2. Go Outside

That walk will benefit your productivity even more if you can take it outside. Time in nature is a scientifically proven mood booster. It lowers your blood pressure and levels of cortisol, the "fight or flight" hormone. And when it comes to boosting your energy, a nature break is right up there with a cup of coffee. When you return to your desk, it should be easier to focus and concentrate.

3. Laugh It Up

If you tend to check social media during your breaks, skip your news feeds and go straight to the page of your friend who shares the funniest memes. Or perhaps watch a few minutes of a standup special or comedy series. I don't have to tell you that a good laugh feels great. But it also has profound effects on your body and mind. Laughing raises your energy and lowers stress and negative feelings. It can even help you process something that's been bothering you.

4. Let the Tears Flow

Crying may not feel as good in the moment as laughter does. But it's just as beneficial for you. When you cry, your body releases chemicals that can actually help ease both physical and emotional pain and leave you feeling calmer. Some researchers even think crying purges stress hormones and other toxins from your body. If you tend to hold back tears and "push through," see what happens when you give yourself the time and privacy to release all that tension in a good cry.

5. Give and Get Hugs (Safely)

One of the hardest things about the Covid pandemic is that it has limited our physical contact with people we care about. But now, as more of us get vaccinated, there should be more hugs in our future. And not a moment too soon. Touch lowers stress hormones and raises our body's feel-good chemicals, like serotonin. If you live with others, don't forget to spread the hugs to them, too. Sometimes we get lost in our phones in an effort to de-stress. But it would actually lower your stress a lot more to put down the phone and call for a group hug.

6. Maintain Your Appearance

As the pandemic continues on, many of us are feeling lethargy and apathy. In the words of one woman interviewed by The New York Times, remote work has us stuck in "deep pajamaville." Getting out of pajamaville can help us cope with pandemic fatigue. We often talk about maintaining a professional appearance in terms of how it makes others perceive us. But don't forget that the way you look, and the level of care you put into your appearance, also affects how you perceive yourself. This week, devote a little extra time to getting ready even when you don't have a Zoom call. Pull a favorite outfit or accessory back out. Pay attention to how changing your physical appearance affects your confidence and energy.

7. Boogie Down

One advantage of remote work? You have the privacy to get your groove on to your favorite music when you need a break. Dancing can help you stave off anxiety and depression, research has shown. Need some new moves? Get your kids to teach you viral dance trends from TikTok.

8. Belt One Out

While you're dancing, feel free to sing along (even if your kids cringe). Like spending time in nature or getting a big hug, singing lowers the stress hormone cortisol. So go ahead and unleash your inner Beyonce or Bruno Mars.

9. Strike a Pose

No time to take a walk — or stage your own mini musical production number? Just take a moment to stand up and put your hands on your hips (think Wonder Woman). Researcher Amy Cuddy has found that "power poses" like this one help us become "happier, more optimistic, more confident, more creative, more likely to take action, more likely to seek rewards and opportunities, (and) more physically energetic."

10. Be Still

A lot of the ideas in this article involve moving your body in some way. But sometimes what we need most is to quiet the body and, in turn, the mind. Meditation allows us to pause our relentless doing to just be. Practicing mindfulness meditation changes your brain activity — even when you are not meditating.

Your body holds as much wisdom as your mind does. What is it telling you it needs right now? Commit to trying at least one of these ideas this week. For more self-care strategies like the ones in this article, pick up a copy of "Staying in the Driver's Seat," part of my Leadership EDGE℠ series.

Strategies to Stay Calm & Focused in Uncertainty

Did you ever think you’d get this much experience navigating the unknown in this short a timeframe? Well, I certainly didn’t. In addition to all the changes that the coronavirus pandemic brought to my business and personal life in 2020, I was diagnosed with breast cancer on January 2. Although I’m cancer free now, there are still days where I ask myself, “Did all that really happen in 2020?” It was slow and fast all at the same time.

Woman drinking coffee looking out window

The good news is that I learned some incredible lessons – ones that will serve me for a lifetime and that I will share with others. For starters, the four surgeries and four rounds of chemotherapy in the middle of a pandemic reaffirmed for me that we have far more control over how things unfold than we realize.  I hope that some of these strategies resonate with you, especially as you navigate what’s happening in your life.

Focus on What You Know

When there's a lot of uncertainty in your life, where do your thoughts go? For most of us, it’s all too easy to zero in on everything that you don't know, or the gap between where you are today and where you want to be. Instead, ground yourself in what you do know. What information do you have about your situation? And what else do you know that can be helpful now? For starters, you have shown resilience in the past and know what's helped you during other tough times. And you know who can provide the kind of support you most need, and how they can best do so.

Be Fully Present

We can all play the “What if…?” game. It can be exhausting. Worrying about all the different scenarios and how they might play out in the future can drain the energy right out of you. Take a minute to notice how often you hit your mental "fast forward" button and project into the future when you are stressed out. 

After chemotherapy, I remember how I would go through unpredictable waves of feeling good and feeling bad. For example, I would feel fine for a half hour and then terrible the next half hour. At first, I would get disheartened when I realized that the “feeling good” was only temporary. But, over time, I recognized that I needed a different strategy. I didn't want to ruin the time that I actually felt good anticipating and worrying about when or if I would start feeling bad again. By focusing on the present moment and how I could make the most of it, it changed everything. What would change for you if you shifted your attention from the future to the present—to what’s happening right in front of you?

Take One Step at a Time

A big change can leave you with an overwhelming list of items to work through. That's true whether we're talking about a serious illness, a job loss or even a crisis like the winter storm we recently went through in Texas. If your focus is on solving that giant issue or project looming over your head, it can be paralyzing. If you find yourself in this situation, ask yourself, “What is one step that I can take now to start moving in the right direction?” When you’ve completed that step, identify the next. Framing things this way makes even the toughest challenges a lot more manageable. By not focusing on solving the whole problem, you will be able to solve it faster. There is a reason why my mantra is “small steps can lead to big results.”

Before you move on to the next thing in your day, I want to challenge you to try one of these strategies now. And if you'd like to hear more ideas on building a change mindset, check out Patti Johnson's interview with me on the "Be a Wave Maker: Conversations on Change" podcast. I’ve even gone back and listened to it myself to make sure I don’t lose sight of some of those small, but powerful steps that can make a big difference.

[Podcast] Building a Change Mindset

Patti and I dive into how we think about change – right where our ability to navigate uncertainty begins. I share strategies from my experience helping leaders work through the craziness of 2020, cancer treatment during a pandemic, and creating a successful business.

Grateful to Others? Let Them Know!

In this challenging year, it may be hard to remember the last time it didn't feel like your plate was full. When we're so busy, it's easy to overlook even important things — like the people who are making a difference in our lives.

As we get close to Thanksgiving, take a moment to reflect on the times this year when you've been elevated by the support and kindness of others.

Thankful Fall decoration

Maybe this makes you think about the friend or former colleague who always seems to know when you need a cheerful call or text message. Or the boss who still finds the time to listen even though you know her schedule has gotten busier. Or your family members who have kept a good attitude despite changes in your routines.

Just by thinking about the people you are grateful for, you'll feel less stress. And who couldn't use that right now? But don't stop there. Let these people know how they've made your life better and how much you appreciate them. Your expression of gratitude will lift their spirits. And, again, you'll benefit, too. Positive psychology researcher Martin Seligman found that when people shared letters of gratitude with someone they had never properly thanked for their kindness, they immediately became happier — and stayed happier for the next month!

In my own life, I want to thank my sister, brother, aunt and cousins who have really gone the extra mile for me this year. Who is on your personal gratitude list? And how will you let them know about the important difference they have made for you?

Insights from America Ferrera

“Your identity is a superpower, not an obstacle.”

That was just one of my favorite quotes from the keynote conversation with actor, director and author America Ferrera at the Texas Women's Foundation's 35th Annual Luncheon.

TWF works for social and economic change for women, girls and families in Texas. I'm honored to support the organization's mission as a member of its board of directors. The theme of this virtual event was creating more inclusive communities across Texas. 

Ferrera delivered some powerful inspiration on the topic of inclusivity. You may know this Emmy and Golden Globe winner best from the shows "Ugly Betty" and "Superstore" or movies like "The Sisterhood of the Traveling Pants." But Ferrera has also served as a producer and director on "Superstore" and other projects. She is the author of "American Like Me: Reflections on Life Between Cultures." As an activist, she was a founding member of Time's Up and has worked with the organization Voto Latino. She holds a bachelor's degree in international relations from the University of Southern California.

Being Whole and Authentic

During the TWF luncheon, Ferrera emphasized the importance of being your whole self. Many of us make decisions in the moment that may not fully reflect who we are. Perhaps we are compromising, concerned about being rejected or simply taking the path of least resistance. Over time, each of those small decisions can add up to a lot. What have you not explored in yourself or kept from others because of who you thought you had to be? What aspects of yourself have you had to strip away to fit in?

“What does success mean?" Ferrera said. "Does it mean just getting into the room, or does it mean who you can be once you’re in that room? My journey has taken me to: It only matters if I’m in those rooms if I can be my whole authentic self.”

In corporate America, we talk a lot about the business case for inclusion, but Ferrera brings a more personal perspective. She encouraged us to think of inclusivity as something that benefits each of us individually. When you empower someone else, you also empower yourself. When you help others be safer, you are safer as well. Investing in others means creating valuable opportunities for the world to benefit from their talents (talents that otherwise might have gone unexpressed). And to create the change we want to see, we need everyone's talents to come together.

To learn more about the work of the Texas Women's Foundation, please visit www.txwf.org. The organization's next event is Virtual Viewpoints: The 19th with journalist Emily Ramshaw on October 19.

One Thing Video Series: Do You Practice What You Preach?

Do your team members take your feedback to heart? If you're not noticing the changes you'd like to see, consider whether you're modeling the behaviors you want your direct reports to show. I explain more about the importance of "practicing what you preach" in my latest One Thing You Can Do video.

One Thing Video Series: How Are You Showing Up?

Your presence — the way you show up with others — is one of the key parts of your personal brand as a leader. The unpredictability of our world and our work lives today can affect how you show up. In my latest One Thing You Can Do video, I'll give you a few ideas for making sure that the way you're coming across reflects how you want others to see you.