The 5-Minute Strategy to Prepare for a Meeting

Meetings are opportunities to both advance your business goals and strengthen your personal brand as a leader. To make the most of every meeting, your preparation should include not just reviewing the subject matter, but also paying attention to the critical nuances that really drive success. Taking just five minutes to review these five questions can make a real difference in how your next meeting goes.

1. How Do You Want to Show Up?

If you only have time to think about one question from this article before your next meeting, make it this one.

Every meeting you attend affects how others perceive you as a leader. What do you want your colleagues to understand about your leadership? And how can you convey that through your presence and behavior during the meeting?

Also think about how you can align your demeanor with the qualities people associate with strong leadership. For example, if you tend to talk fast, you might be perceived as stressed and harried. So you can make a point at your meeting to speak in a way that sounds grounded.

2. How Will Others Show Up?

It's a pretty safe bet that the other people at your meeting are going to behave in the ways they typically do. Today is probably not going to be the day that your grumpy co-worker becomes optimistic or that the chronic interrupter starts allowing others to speak. If you go into the meeting expecting others will behave in their usual ways, you may take their actions less personally and be more open to engaging in a different way.

At the same time, though, it's important to be aware of any events or situations that could change how others show up. Does anyone attending have an especially heavy workload right now? Is anyone dealing with a family situation? If you have trouble answering questions like those about your colleagues, that could be a sign to start paying some extra attention to strengthening your relationships with them.

3. What Questions Might Others Have?

Many times, if someone questions your ideas, opinions or decisions at a meeting, it's because they don't understand the connection between your actions and the big picture of what's right for the organization. If you speak just about your (or your department’s) goals and priorities, others may wonder whether your motivation is self-serving. So, as you prepare for your meeting, think about how you can "connect the dots" and help others understand your intent if they ask questions.

4. What Resistance or Objections Might Arise?

Even if you're proposing something at this meeting that seems like it should be a slam dunk, take a moment to think about any obstacles you might run into. What concerns might the other meeting attendees have? Preparing for pushback will keep you from being blindsided and help you disagree without being disagreeable.

5. How Will You Respond to Those Objections?

If you do encounter resistance, you can respond to it in a way that helps others feel heard and respected even as you are trying to win them over to your way of thinking. Different people can be influenced in different ways. The Center for Creative Leadership identifies three styles of influencing: 

• Head – a logical appeal focused on organization and individual benefits and typically full of data and facts

• Heart – an emotional appeal linked to something the person cares about such as individual goals and values

• Hand – a cooperative appeal that offers collaboration, consultation and alliances

The best tactic, of course, depends on your audience. So consider which approaches would work best for the different people at your meeting.

If you have a few minutes right now, answer these questions for the next meeting you have coming up. Want more leadership strategies you can put to use immediately? Pick up a copy of my book "Show Up. Step Up. Step Out." It will help you start taking small steps that lead to big results.

One Thing Video Series: How Are You Showing Up?

Your presence — the way you show up with others — is one of the key parts of your personal brand as a leader. The unpredictability of our world and our work lives today can affect how you show up. In my latest One Thing You Can Do video, I'll give you a few ideas for making sure that the way you're coming across reflects how you want others to see you.

How to Stop 'Getting By' and Start Leading Strategically

Back in March, the global pandemic upended the way we work. For most of us, this initially felt like a short-term crisis. So we dug in to power through.

But now, almost five months later, you might be stuck in this mode — which damages both your executive presence and your career prospects.

As the deep shifts in our work lives continue, we have to find a more sustainable approach. Today I'm kicking off a new series of blog articles to help you pause, reconnect with the bigger picture and be the leader you want to be even in the most challenging of times.

At Home, We're Working More 

As an executive coach, I'm seeing too many leaders right now who are packing their calendars, working at all hours and saying "yes" to everything.

What's driving this? Cuts and restructuring at many organizations are leaving fewer people to do the same amount of work (or even more). There's also a new urgency around showing your value in order to protect your job.

At the same time, working from home is making our jobs more logistically challenging and blurring the lines between our work and personal lives.

When Microsoft recently studied its own newly remote workforce, it discovered some dramatic changes in how employees were working:

• Time spent in meetings each week rose by 10%.

• Using instant messaging activity as an indicator, Microsoft found that employees were working more during lunch and evenings. Weekend work also grew.

• Also based on instant messaging, managers' workload has grown more than that of individual contributors.

• All of this adds up to a workweek that, on average, is about four hours longer.

Are You Neglecting Strategy?

This relentless pace has consequences. You might think that your hard work makes you a team player. But constantly focusing on the tactical vs. the strategic actually reduces the value you create as a leader. If you're always "putting out fires," you have less time for your truly important work, such as tracking what's going on with your team, motivating and engaging your team members and managing up with your bosses.

Remember also that, as a leader, you are always in the "invisible spotlight." Others are constantly drawing conclusions about your leadership based on what they observe. As working from home eliminates our in-person interactions, your virtual executive presence takes on greater weight. So think about what messages you are conveying by, for example, sending a lot of after-hours emails or arriving late to Zoom calls because you were in another video meeting.

Give Yourself Some Space

It's time to start thinking beyond just getting through these unprecedented times. How can you do so in a way that shows others that you are a strong leader and that sets the stage for your future success?

The first step is simply freeing up some more capacity in your schedule. To do so, take a moment to think about the most important work you need to be doing right now. Has it changed recently? Do you need to adjust your schedule to shift more time toward your top priorities?

Next, think about what you can get off of your plate. Are there meetings you can cancel or decline? Can you turn a one-hour meeting into a 30-minute one? Can you delegate more? Adding even a few minutes back into your day can provide some relief if you're feeling frenzied and overscheduled.

In my next article, I'll show you how to make the most of the capacity you've restored to your schedule. In the meantime, I invite you to explore my self-paced tools that will help you keep growing as a leader no matter how busy you are.

Asking Vs. Informing: The Unwritten Rules for Leaders and Managers

After a promotion at work, there’s so much to think about. One of the most important things to remember is that the workplace behaviors that got you where you are may not be the ones that will help you keep moving forward.

That’s especially true when it comes to your communication style, particularly around decision-making. All too often, I see new managers or leaders undermine their credibility by continuing to ask permission on decisions as if they are still in their previous role.

Why is this such a big deal? Regularly asking for permission conveys that you lack confidence. And that, in turn, leads to others losing confidence in your ability to lead.

The solution? Shifting from asking to informing. This is one of those “unwritten rules” of work. It doesn’t get talked about a lot, but it makes a big difference in how effective a leader is. Whether you're navigating a new leadership role yourself or you’re managing or mentoring someone who's just gotten promoted, understanding this unwritten rule is essential.

What's the Difference Between Asking for Permission and Informing?

At first glance, the distinction might seem subtle, but the impact on a leader’s personal brand can be significant. Read these two statements and notice your gut reaction to each one.

• I've explored several options, and I have identified the best one to resolve our budget issue. Are you OK with it? Can I move forward?

• I've explored several options, and I'm confident that I have identified the best one to resolve our budget issue. I'll move forward with this unless you have any major concerns.

While both messages convey the same basic information, the tone and implied confidence levels are very different. The first scenario positions the asker as seeking approval, which potentially undermines their authority. The second demonstrates their capability to make decisions while still respecting the organizational hierarchy.

The Risks of Too Much Asking

It's common for newly promoted leaders to err on the side of caution by frequently asking for permission. This behavior comes from a positive place. The asker may want to show deference to the leaders above them or demonstrate that they are open and collaborative. This can be a good approach in some situations. But when asking is overused, it can backfire. Constantly seeking approval before acting can have several negative consequences:

• Damaged credibility. Others may start to wonder whether the leader can, in fact, make independent decisions. Team members might even start going around them to the "real" decision-maker.

• Entrenched micromanagement. Constantly asking a micromanager for permission just adds fuel to the fire of their unproductive behavior.

• Stalled progress. Waiting for approval on every decision can slow down processes, hurt productivity and lead to missed opportunities.

How to Shift from Asking to Informing

Whether you’re the one who needs to inform more and ask less or you’re helping a team member through this transition, here are some strategies that can help. You can use these steps yourself or make them part of coaching conversations with your team member

• Reflect. Think about your recent interactions. How often did you ask for permission around decisions instead of simply informing others?

• Pause before asking. When you're about to ask for permission, stop and consider whether the decision falls within your authority. If it does, how can you rephrase your communication to inform rather than ask?

• Provide clear rationale. When informing others of your decisions, concisely explain your logic. This demonstrates that you understand the big picture and that you've thought through the implications.

• Express confidence. Use language that conveys your confidence in your decision-making ability.

• Invite feedback judiciously. Instead of asking for permission, you might say something like, "Unless you have any major concerns, I'll proceed with this approach."

Examples of Informing Statements

What does it sound like to inform others while maintaining your respect for their role? Here are some phrases that demonstrate both consideration and decision-making capability:

• I've analyzed the situation and determined the best course of action. I'll move forward with this plan unless you see any significant issues I might have overlooked.

• Given our current priorities, I've decided to allocate resources as follows ... Please let me know if you need any clarification on this approach.

• After careful consideration, I'm confident this is the right direction for our team. I'll begin implementation next week and keep you updated on our progress.

• I know we have a lot going on, and I want to be respectful of your time. I've done the groundwork, feel good about the direction, and am ready to move forward.

Supporting Your Team's Growth

If you're managing someone who's recently been promoted, you can play a crucial role in helping them start informing more and asking less. This is beneficial for both of you. Your team member will improve their ability to communicate with confidence and impact. And you’ll free up more time in your day when you don’t have to sign off on all of their decisions.

Here are some ways that you can support their growth and independence:

• Set clear expectations. Let your team member know that you expect them to make decisions within their scope of authority.

• Provide feedback. When they ask for your permission unnecessarily, talk about how they could have informed instead and what they can do in a similar situation next time.

• Delegate for development. Give them chances to make decisions on their own and support them, even if the outcome isn't perfect.

• Set an example. Demonstrate informing (rather than asking) in your own interactions with your superiors.

• Spark reflection. Encourage them to think about how their communication style affects how others perceive them as a leader.

Developing Leadership Skills: What's Next?

Mastering the art of informing rather than asking permission projects confidence, demonstrates decision-making competence, and establishes leadership credibility. But honing a new communication style is just one of the many adjustments involved in taking on a new role.

If your organization is looking for innovative ways to support and train new leaders and managers, I invite you to explore Newberry Solutions’ New Lens® learning platform. New Lens is a Capability Academy that focuses on core leadership strategies — like impactful communication — that have helped over 75% of our clients in Fortune 500 companies get promoted. To schedule a demo or learn more, visit https://www.newlensleadership.com. You can also join in the conversation about this article on my LinkedIn page. Share the communication strategies that worked for you as a new manager or leader, and let me know if there are more unwritten rules of leadership that you’d like me to cover in an upcoming blog article.